Get in Touch With Us

Got a question about a sweepstakes casino review, spotted something that needs updating, or just want to tell us what you think of the site? This page covers how to reach the Social Casinos team and what happens once your message lands in our inbox.

The Best Way to Reach Us

Email is the most reliable route. Write to us at [email protected] and a real person will read it — we don't rely on canned replies to close out enquiries. We aim to respond within two working days, though it can run a little longer during busy stretches.

A quick note on what your message is about helps us route it to the right person faster, whether that's a factual question, a correction, or a partnership enquiry.

What We Can Help With

• Questions about how sweepstakes casinos work — If the difference between Gold Coins and Sweepstakes Coins, or how prize redemption actually works, isn't clear from our guides, ask us directly.
• State availability queries — Eligibility for sweepstakes casinos varies by state and changes over time. If you're unsure whether a platform we cover currently serves your state, we can point you to where to check, though we can't give legal advice on your personal situation.
• Corrections — Welcome offers, eligible states, redemption thresholds, and terms at sweepstakes casinos change often. If something we've published looks out of date, tell us and we'll take a fresh look.
• Content suggestions — If there's a platform, a topic, or a comparison you'd like to see covered, we're happy to hear it.
• Responsible play concerns — If you or someone you know is struggling with gaming habits, let us know in your message and we'll point you toward appropriate support resources.
• Partnership or editorial enquiries — If you represent a sweepstakes or social casino operator and want to discuss how we cover your platform, introduce yourself and outline what you have in mind.

What to Expect After You Write to Us

Every message is reviewed individually. We don't use automated ticketing to close out enquiries without a human reading them first. If your question needs input from more than one person on our side, it may take a bit longer, but we'll always follow up rather than leave you without an answer.

If your question is about whether a specific sweepstakes casino is available or legal to use in your state, we'll do our best to point you to publicly available information, but the final check should always be the operator's own terms and your state's current rules, since laws in this space change frequently.

Before You Reach Out: Common Questions We Get

Some enquiries come up often enough that it's worth addressing them here directly, so you can decide whether emailing us is the fastest path or whether the answer is already on hand.

• "Is this real-money gambling?" Sweepstakes casinos use a dual-currency promotional model, not traditional real-money wagering. Gold Coins are typically used for play with no prize value, while Sweepstakes Coins can potentially be redeemed for prizes once eligibility and verification requirements are met.
• "Do I have to buy coins to play or win?" Legitimate sweepstakes casinos generally offer a free way to participate, often called an alternative method of entry, alongside the option to purchase coin packages. Purchasing is optional, not a requirement to take part.
• "Can I use these in my state?" Availability depends on the operator and the state. Some states restrict or prohibit sweepstakes casino promotions, and operators decide independently which states they serve. Always check the operator's current eligibility list before signing up.

Our Standards on Accuracy

We try to keep our coverage of sweepstakes and social casinos current, including welcome offers, eligible states, and redemption details, but terms at these platforms shift regularly. Reader feedback is one of the ways we catch things that have moved on since we last checked. If something we've published no longer matches what you experienced when signing up, we want to know.

If you're comparing platforms before you write in, our guide to trusted casinos outside GamStop may also be useful background, alongside our broader reviews of sweepstakes casino offers.

Thanks for taking the time to read this far. Whatever the reason for getting in touch, we'll do our best to give you a straight, useful answer.