SaaS Customer Success Leader Award - APPEALIE SaaS + Cloud Software Awards
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SaaS Customer Success Leader Award

Driven by feedback from their peers and colleagues, this award honors the very best customer success professionals in SaaS.

AWARD CRITERIA

Consistent with our software awards methodology, we incorporate NPS-like data points along with each executive’s specific accomplishments.

 

2022 SAAS CUSTOMER SUCCESS LEADER AWARD WINNERS

Angela Najab

VP of Customer Success – Envisio Solutions

Ariel Benzakein

VP, Customer Success & Account Management – Flosum

Cassie Williams

VP of Customer Success – FORM MarketX

Dutta Satadip

Chief Customer Officer – ActiveCampaign

Grant Freeman

Chief Customer Officer – Thryv

Jessica Green

SVP, Customer Success – Lever

Joshua LaMarche

Head Of Customer Support – Gong

Kellie Capote

Chief Customer Officer – Gainsight

Kelly Wilson

VP of Customer Success – Threekit

Kim Riedell

Customer Growth, Customer Success – impact.com

Kristi Faltorusso

Chief Customer Officer – ClientSuccess

Lauren Dill

Director of Success & Services – Ellevation Education

Maayan Arbili

VP Customer Success  – Aqua Security

Malgorzata Mikulska

Customer Success Director – GetResponse

Mike Lee

Head of Customer Success & Post Sales – PublicInput

Scott Thomas

Vice President of Customer Success – Integrate

Tarik Hart

Senior Vice President, Client Experience – Movable Ink

Tiffany Timmermann

Head of Customer Experience – Canopy

Tydus Mana

Client Success Executive – Passport Inc.

Wayne McCulloch

Chief Customer Officer – WalkMe™

2021 SAAS CUSTOMER SUCCESS LEADER AWARD WINNERS

Abby Hammer

Chief Customer Officer – ChurnZero

Adam Stambleck

President and Chief Client Officer – Movable Ink

Amanda Schmidt

Senior Vice President of Customer Success – PandaDoc

Brian Neste

Senior VP of Customer Experience – Tripleseat

Chelsea Madden

Customer Success Executive – SalesIntel.io

Daniel Harry

Manager, Customer Success – FloQast

Jacqueline Murry

Vice President, Professional Services – TrackTik

Jason Baldree

Chief Customer Officer – Alida

Jess Lovell

Vice President of Customer Success – SPINS

Kate Gulbransen

Director of Customer Success – ProductPlan

Kellie Capote

Chief Customer Officer – Gainsight

Kelly Jo Drey

Customer Success Operations – FreeWill

Lauren Dill

Director of Success and Services – Ellevation Education

Lauren Gebhardt

Director of Client Success Operations – Realync

Leslie Leaf

Chief Customer Officer – Revel Systems

Lisa Alvezi

Vice President Customer Success – Gravyty

Matthew Brown

Director, Customer Enablement – Solink

Matthew Kearns

Senior Director, Customer Success – Nylas

Neeraj Gupta

Co-Founder, Chief Customer Officer – Birdeye

Nigel Orfei

Vice President, Customer Success – Introhive

Rebecca Nerad

Vice President of Customer Success – E2open

Sara Barnes

Vice President, Customer Success – Skilljar

Sara Sweat

Head of Customer Success – Incredible Health

2020 SAAS CUSTOMER SUCCESS LEADER AWARD WINNERS

Alex Dingley

Customer Success Director – Workzone

Amanda Ingraham

Director of Customer Success – 15Five

Amy Gharst

Operations Lead – Order Desk

Chris Bush

Chief Customer Officer – Black Kite

Erica Swint-Williams

Senior Manager of Customer Success – Mailchimp

Gustavo Bianco

Global Head of Customer Success – Pipedrive

Mike Randolph

Senior Vice President, Client Services – AppFolio, Inc.

Paige Collins

Vice President, Customer Success – XOi Technologies

Wyeth Lynch

Customer Success Manager – MineralTree, Inc.

2019 SAAS CUSTOMER SUCCESS LEADER AWARD WINNERS

Andy Lyon

Director of Account Management Enterprise – ZoomInfo Powered by DiscoverOrg

Lawton Ursrey

VP of Customer Success – UserIQ